Tandem
Tandem Expands to Support Coordinated Access for Live-in Treatment
As of April 1, our 24/7 crisis support and mental wellness program, Tandem, is expanding to support coordinated access for live-in treatment in London-Middlesex, Huron Perth, and Oxford Elgin.
This means families can begin their journey through one central entry point, sharing their story once and connecting to the supports that best meet their needs.
Tandem Live-in Treatment - Our New Process
All referrals for live-in treatment and CPRI intensive services will now follow our coordinated access shared pathway. Here’s how it works:
- You can make a referral using this link - https://forms.office.com/r/AzcxEsBw4R
- You’ll need to fill out the intake form, and then the Tandem team will contact you about eligibility for live-in treatment and next steps.
- If you have questions about the new referral system, please contact Margaret Glab at mglab [at] vanier.com (mglab[at]vanier[dot]com) for support.
- If you have feedback about the system or process, please submit it here: mglab [at] vanier.com (mglab[at]vanier[dot]com). Your input will be incredibly valuable as we all adjust to this new system across our region.
- You can also refer to the FAQ document that summarizes the coordinated access model and answers common questions about the new intake process.
Document
Frequently Asked Questions.pdf
(60.01 KB)
Tandem is a 24/7 Crisis Support Services and Intake team for:
- Vanier Children’s Mental Wellness for Birth – 18
- Humana Community Services for ages 13 - 18
- Merrymount - Family Support & Crisis Centre for Birth - 12
Call 519-433-0334 anytime, day or night.
How we help
- Crisis Response and 24/7 telephone support with brief follow-up counselling in urgent situations.
- The Tandem team coordinates the intake process for Vanier, Merrymount, and Humana.
Who is eligible?
Children and Youth from birth to 18 years of age and their parents/guardians.
Document
Tandem Walk In Flyer Revised September 2025.pdf
(309.04 KB)
French Language Services
Vanier fournit un service accessible et adapté à la communauté francophone. Les objectifs de Vanier en matière de services en français comprennent :
- Offrir un service d’accueil bilingue.
- Aider les francophones et les autres fournisseurs de services en santé à prendre conscience du nombre de services en français offerts dans notre communauté.
- Travailler en collaboration avec d’autres fournisseurs de services en français afin d’établir des partenariats solides et de faciliter l’accès aux services.
- Offrir des services en français aux communautés bilingues.
Pour vous renseigner sur les services francophones de Vanier, contactez-nous au 519-433-3101, poste 228.